Flaym

Support

Contact

Email support@fuimuslabs.com with "Flaym" in the subject. Include your device and what happened.

Connect with your partner: one of you shows a 6-digit code and the other enters it within 15 minutes.
Forgot your PIN: your partner can help restore your access from their device. Your content is end-to-end encrypted, so we can't recover it for you.
Media disappeared: photos, videos, and voice notes are removed from our servers 14 days after they're sent. Save anything you want to keep to your device.
Reporting abuse: disconnect from your partner in Settings, then email us. We review reports within 24 hours.

Cancel or change your plan in your App Store subscriptions or Google Play subscriptions. Deleting the app or your account does not cancel a subscription.
New device: sign in with the same account. If your subscription doesn't appear, tap Restore Purchases in the app.
Refunds are handled by Apple or Google. Request one through the store you paid with.

Full details are in our Terms of Service.